Click here for Store Information and Hours, Tumi Alpha Bravo Logistics Flap Lid Backpack, Briggs & Riley Baseline Domestic Carry-On Expandable Spinner. Once TUMI.co.za has received confirmation your returned item, TUMI.co.za will either refund you the full amount or provide you with an online coupon to the value of the returned item. ["priority"]=> The cookie collects statistical information like how many times the video is displayed and what settings are used for playback. Please check with your operator before calling or instead contact us via e-mail. Other damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics) and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses. If we are unable to repair the bag, we will suggest alternative options. ["priority"]=> You also have the option to opt-out of these cookies. This cookie is set by Google and is used to distinguish users. Present the package to any DVS driver and the DSV Waybill documents. Our Limited Warranty only applies to products that were purchased from an authorized TUMI store or dealer. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". DSV will be notified of the return by TUMI.co.za. Used to track the information of the embedded YouTube videos on a website. You will be provided/emailed with a DSV Waybill documents to return your purchase. We want you to be fully satisfied with every product that you purchase from TUMI.co.za. string(27) "Features and specifications" array(3) { Unused items purchased on TUMI.co.za can also be returned to select TUMI full- price locations. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. Compact Laptop Brief Pack Leather Alpha-3, TUMI Sandton CityShop 4, Nelson Mandela Square, Sandton City Shopping CentreCnr 5th Str & Rivonia Rd, Sandton[emailprotected]Tel: 0117834636 / 0878979094, TUMI Canal WalkShop 530 UL,Canal Walk Shopping Centre,Century Boulevard, Century City,Cape TownTel: 087 897 9092, TUMI Wolmans La Lucia MallShop 6,La Lucia Mall,90 William Campbell Drive, La Lucia,DurbanTel: 031 572 4791, New collection launches, exclusive online promotions, store openings in your area, VIP events. The addition of daisy chains makes it compatible with TUMI+ accessories to further enhance its functionality. Care of Carl ABFretagsgatan 44504 64 Bors SWEDENOrg. Daisy chains compatible with select TUMI+ accessories, Flap-lid opening to main compartment with zip entry, Padded laptop pocket (fits up to 15\\\\\\\\\\\\\\\" screens), Padded mesh back panel for comfort and support, Daisy chains on the front and shoulder straps compatible with TUMI+, 2 front zip pockets (one has a water-resistant lining with an air vent), Back quick-access pocket with hidden magnetic snap. You can reach us online via our. ["dw_product_specifications"]=> These cookies track visitors across websites and collect information to provide customized ads. The DSV driver will place the documentation onto the box or packaging of the item and will delivery the item back to TUMI.co.za. This website uses cookies to improve your experience while you navigate through the website. By registering for our mailing list, you agree to receive regular e-mails with our latest updates and style tips from the world of mens fashion. You can reach us online via our contact us page, seven days a week at one our stores or If you live in the USA or Canada, please call 800.781.TUMI(8864) from 8:00 AM to 4:45 PM EST to speak live with a customer service representative. string(15) "About This Item" Your only responsibility is to ship your item to us for repair, postage paid, or take it to a TUMI store or authorized TUMI dealer, who will be happy to process the repair. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Learn more about our use of cookies. We are very proud of our friendly and knowledgeable sales staff who work hard to make your experience a pleasant one. Analytical cookies are used to understand how visitors interact with the website. We use a number of different marketing-related cookies to advertise our site and our products. string(27) "flatsome_global_tab_content" } From the second through the fifth year you own your TUMI travel item, business case or other bag, and for the second year for wallets or accessories, TUMI will repair any item that is damaged due to normal wear and tear, or defective in materials or workmanship, including any structural defects (such as defective handles, zippers, or locks). Step out carrying all your essentials in the Tumi Logistics Backpack that offers adequate space and features a practical design. You can unsubscribe at any time. All products must be unused to ensure credit. The cookie is set by Wix website building platform on Wix website. Damage claims in transit cases should be filed against the carrier. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. BergmanLuggage.com has grown to be one of the largest online luggage and travel accessory retailers in the country. For years two through five, we do not cover damage caused by airlines or other transit damage. Products are shipped once they are located in stock, your payment is approved, and the receiving address is verified. Please note: In Hong Kong, Macau, China, Japan and Korea, TUMI Tracer is not valid for Proof of Purchase. We'd love to learn more about your shopping experiences on Zappos.com and how we can improve! We use cookies to tailor certain parts of the website to individual users. ["additional_information"]=> If we determine that a replacement product is not available, we will provide you with a product of comparable value. The cookie is used to store the user consent for the cookies in the category "Performance". Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. advertising and shopping experience. This will be needed to demonstrate your warranty coverage. Please visit the manufacturer's website or contact us at. Once you have had the pleasure of owning and using our products, we hope that they will become your trusted companions for life. TUMI.com/tumi-tracer/register-your-tumi. string(2) "20" To do this, we collect data pertaining to our users, their shopping patterns, and devices. The bottom line is that at TUMI, we are totally committed to keeping you happy about our products and our service. Please follow the procedure set out in our Returns Procedure. TUMI's comprehensive product coverage is reflective of our commitment to our consumer's ongoing satisfaction. ["title"]=> Dimensions (inches): 13.8" x 16.5" x 6.3". By continuing to use this website, you consent to the use of cookies in accordance with our Privacy Policy and Cooking Policy. string(46) "woocommerce_product_additional_information_tab" This cookie is set by GDPR Cookie Consent plugin. This cookies is set by Youtube and is used to track the views of embedded videos. This cookie is installed by Google Analytics. In those cases where our warranty does not apply, your local service center will provide you with an estimate of any repair and return shipping costs that may be incurred. This is used to present users with ads that are relevant to them according to the user profile. In some cases there may be a nominal processing fee. Store credit will be issued for items returned without documentation and current merchandise selling price in the currency of the store of return. Mon-Fri 08:00-17:00 CET/CEST. This cookie is installed by Google Analytics. Cookies are, for example, necessary for adding an item to your basket. If you cannot find the DSV Waybill document, please call our Customer Service Departmentor contact us by email[emailprotected]. Sale merchandise will be issued a credit at the purchased price. The addition of daisy chains makes it compatible with TUMI+ accessories to further enhance its functionality. If the item in question is not registered with TUMI Tracer it will be your responsibility to provide proof of purchase at an authorized TUMI retailer. Please call your local service center before sending your product for repair or refurbishment to discuss shipping and handling costs and other fees. We also use third-party cookies that help us analyze and understand how you use this website. array(1) { To contact TUMI customer service outside of the US and Canada, please see our list of international centers under the "Service and Repair" section on this website. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. With limited exceptions, if your TUMI product is damaged during the first twelve (12) months you own it including damage caused by normal wear and tear, airline handling, or other transit damageTUMI will cover all repair expenses, including shipping costs to and from our repair facility. For the latest in luxury brands & exclusive collabs. These cookies ensure basic functionalities and security features of the website, anonymously. Since 1975, TUMI has been dedicated to providing our customers with an outstanding ownership experience. }, Please note that we use cookies to offer you a better user experience, analyse site traffic, and better serve advertising. If your item does need to be sent to our facility, we will repair it quickly and ship it back at no additional cost to you. ["callback"]=> Welcome to the world of TUMI - the leading international brand of travel, business and lifestyle accessories. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This cookie is set by doubleclick.net. These cookies allow use to analyse user behaviour in order to develop and improve the shopping experience, for example with the help of Google Analytics. The services used are explained in our cookie policy. Please include all paperwork, parts, and accessories. Please note: Monogrammed and personalized items, including TUMI Accents, cannot be returned. Be the first to hear about our latest updates by subscribing to our newsletter below. Exterior made from ballistic nylon with leather detailing. International rates apply. You will enjoy using our innovative products that are designed and manufactured to be the best; You will experience world-class, after-sales customer service; For five (5) years after you purchase a TUMI product from one of our travel, business, or bag collections, or two (2) years for any wallet or accessory, from an authorized TUMI store or dealer, you will be covered by our Limited Warranty. When you buy online within the European Union, you have additional rights as a consumer under the term of the Consumer Protection (Distance Selling) Regulations to which we adhere. Lined compartment with room for a 15" laptop, plus a compartment for an iPad. Two back shoulder straps with daisy chains. Extended Trip Aluminum Packing Case Matte Black, Alpha 3 Double Expansion Travel Satchel Black, Silver Mountain Water Eau de Parfum 100ml. Unused items purchased on TUMI.co.za can also be returned to select TUMI full- price locations. The cookie is used to store the user consent for the cookies in the category "Other. This cookie is set by GDPR Cookie Consent plugin. array(3) { Say Goodbye to Stress with Our Back-to-School Guide! The purpose of the cookie is to determine if the user's browser supports cookies. Sold separately. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. Pack the product(s) securely in the original product packaging, if possible. Spacious enough for your daily essentials, plus your laptop and a change of clothes, the Carson Backpack offers the perfect combination of practica 1 (800) 237 4626440 SW 4th AvePortland, OR 97204. array(4) { You may change your preferences at any time. You can expect a full refund of the purchase price and applicable taxes, minus the shipping, handling, and gift box charges, where applicable, within 30 days of receipt of your return in the same form of payment originally used for the purchase. You will need to contact us either via email; If you wish to exercise your right under the Consumer Protection (Distance Selling) Regulations, we will refund the original purchase price and delivery charge, provided that you have notified us in writing (via email: Unused items purchased on TUMI.co.za can also be returned to select. ["description"]=> This Baseline Domestic Carry-On Expandable Spinner is an elegant carry-on that rolls or spins on 4 wheels for effortless 360 degree navigation. string(35) "woocommerce_product_description_tab" You will need to contact us either via email; [emailprotected]; or telephonically; +27312660620; informing us of your intention to return your purchase. The cookies is used to store the user consent for the cookies in the category "Necessary". These cookies will be stored in your browser only with your consent. } Alpha Bravo brings you rugged yet refined pieces that will take you from the office to the outdoors and beyond. This cookie is set by the provider Vimeo.This cookie is essential for the website to play video functionality. Keep the DSV Waybill copy slip and Tracking Number number for your reference. There are dedicated pockets for your laptop, tablet, phone, and water bottle. Upon purchase, the e-Gift card code will be sent to the email provided. Once you have had the pleasure of owning and using our products, we hope that they will become your trusted companions for life. string(2) "10" If you wish to exercise your right under the Consumer Protection (Distance Selling) Regulations, we will refund the original purchase price and delivery charge, provided that you have notified us in writing (via email:[emailprotected]) no longer than 14 days beginning the day after the date on which you received the product(s), and that you have taken reasonable care of the product(s) and not used them. If we determine that the product is damaged beyond repair, we will replace it. Not all items we make have a tracer number, but most of our luggage, bags, and business cases do. Specifically, we make three commitments to our customers: TUMI's warranty extends to the original owner; it is straightforward and comprehensive, and just part of the total TUMI ownership experience. This cookie is used by Google Analytics to understand user interaction with the website. Additionally, this will serve as proof that your purchase was made at an authorized TUMI retailer. 20092022 - Zappos.com LLC or its affiliates. The cookie is used to store the user consent for the cookies in the category "Analytics". Find something wrong in this description? The Consumer Protection (Distance Selling) Regulations in the European Union provide that you are entitled to withdraw from the purchase of a product within 14 days after the date on which the product is delivered. Purchases must be returned from the original shipping country. The cookie is used for security purposes. array(3) { Please visit the following link and let us manage your proof of purchase for you. This cookie is set by GDPR Cookie Consent plugin. This may involve your data being processed in the USA. We do have many customers with well-traveled bags more than five years old, that they would like to have refurbished or repaired. } There are dedicated pockets for your laptop, tablet, phone, and water bottle. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. If you are not satisfied with a product that you have purchased, you may return it within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift box, and other charges where applicable. Necessary cookies are absolutely essential for the website to function properly. string(12) "May we help?" Many repairs can actually be handled in the TUMI store, free of charge. } This category is used to enhance the content and functionality of our website, including functions such as Imbox, our chat and customer care platform. The below explains the different categories of cookies used and allows you to adjust your preferences. ["priority"]=> We ask that the product be unused, in original boxes (whenever possible), and with all original paperwork, parts and accessories in order to ensure full credit. This warranty gives you certain rights, and you may also have other rights, which vary from state to state. nr: 556800-5739Tel: +46 (0)10-707 95 80E-mail: [email protected] hours: Mon-Fri, 8AM - 5PM CET/CEST. ["ux_global_tab"]=> Normal wear and tear for TUMI Outerwear does not include lost or missing buttons, torn fabrics or leathers or cosmetic damage as described above. With the needs of the style-conscious traveller in mind, TUMI offers innovative and functional luggage without compromising on design and aesthetics. But opting out of some of these cookies may affect your browsing experience. For these customers, we offer courteous, responsive service and the highest quality repairs and refurbishment at a reasonable cost. Damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics), and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses. The Touro Performa Collection was designed to provide you with the best performance and functionality for a great price. This product may have a manufacturer's warranty. CareOfCarl.com uses cookies and similar technologies to keep our site working securely and reliably, to measure website performance, and offer a tailored. e-Gift cards are available online only and are not redeemable in stores. The padded mesh back panel offers comfort and support in carrying the backpack. Registering with the TUMI Tracer program records the date of purchase so that your information is in our system. You will need the original store receipt to validate purchase is from an authorized TUMI retailer. It does not store any personal data. string(27) "Features and Specifications" If you decline, only essential cookies will be used, meaning we will be unable to offer a tailored experience. Certain cookies are essential to the basic functionality of our website. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. ["title"]=> Credit for gift returns will be issued to the original purchaser. Around 30 stringent quality control tests assure everything from the durability of zips and handles to resistance to knocks and drops all to ensure their high-quality luggage will last a lifetime. Add any text here or remove it. By selecting Accept all, you agree to the collection of such data and the sharing of this data with third parties such as our marketing partners. Sold separately. Enclose the DSV Waybill documents, listing the purchase(s) you are returning and why. Should you ever need to use our repair services, we can validate if your bag is still under warranty. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". +46 (0)10-707 95 80 [email protected], FREE DELIVERY FROM 30 FREE RETURNS FAST DELIVERIES. Alpha Bravo brings you rugged yet refined pieces that will take you from the office to the outdoors and beyond. Discover TUMIs range of luggage to protect your belongings whether on a long-haul flight or just travelling to the other side of the city. Select Manage Preferences for more detailed information and to manage which kinds of cookies you allow. The L-zip opening makes for simple packing while maximizing the carry capacity. If you would like to return an item that you purchased on TUMI.co.za, please follow the instructions outlined below. Most orders for In-Stock products begin shipping as soon as your online purchase is completed. Signup for our newsletter to get notified about sales and new products. Store credit will be issued for items without documentation and current merchandise selling price in the currency of the store of return. Please save your store receipt as proof of purchase. Built to perform, the Logistics Backpack features a flap lid with a strap that adjusts to accommodate your haul. Learn more about our use of cookies in our Privacy Policy. ["callback"]=> The L-zip opening makes for simple packing while maximizing the carry capacity. ["title"]=> Built to perform, the Logistics Backpack features a flap lid with a strap that adjusts to accommodate your haul. ["title"]=> Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Please visit the following link and let us manage your proof of purchase for you. This cookie is set by GDPR Cookie Consent plugin. ["callback"]=> The bottom line is that at TUMI, we are totally committed to keeping you happy about our products and our service. int(50) Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. CleanTalkUsed to prevent spam on our comments and forms and acts as a complete anti-spam solution and firewall for this site. This includes functions such as My Reference Items. This cookie is set by Youtube. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.