[ABR-148800] Acronis Management Server or Agent for Windows are not installed onto a read-only domain controller under Windows. Mass deployment and upgrade utility for unattended agent deployment. [PLTFRM-19649] Acronis License Server is constantly restarting when Acronis Cyber Backup 12.5 is installed on SLES 11 SP4. [ABR-197152 + ABR-211661] Files cannot be browsed and recovered from a disk-level backup of a ReFS-formatted volume in Windows Server 2019. [ABR-299482] Recovery operation which requires system reboot fails on CentOS 5.9. [ABR-253564] Linux-based bootable media does not detect disks on storage controller with 8086:2822 8086:2822 PCI ID (megasr). [ABR-119894] Backing up to an SMB share hosted on a NAS device fails if the following conditions are met: the device also has an NFS server with the root ("/") directory exported; backup is performed under bootable media or by Agent for VMware (Virtual Appliance). [ABR-199970] The GUI does not show up when booting specific hardware models from Acronis PXE Server. [ABR-174598] Backup replication plans fail automatically if they last for more than 12 hours. [ABR-210035] Multiple VM replication tasks executed in parallel may fail if the replicas are located on the same ESXi host where Agent for VMware (Virtual Appliance) is running. We are happy to introduce Acronis Cyber Backup 12.5 the most secure backup solution on the market, capable of protecting 20+ platforms no matter the size or location on-premises, in remote systems, in private and public clouds, and on mobile devices. [ABR-225417] Bootable media: In "Where to recover" > "Recover to:" section, there is "New virtual machine" selected by default instead of physical machine. [ABR-137452] If Acronis Cyber Backup Management Server is installed on Microsoft Hyper-V Server 2012 R2 Core, Acronis Service Manager Service fails to start because of missing files opengl32.dll, glu32.dll, and ddraw.dll (these .dll files are missing on Windows Core installations by default). [SEC-2255] Local privilege escalation was possible via DLL hijacking when running Acronis Cyber Backup 12.5 installer from untrusted directory. Acronis Cyber Backup provides flexible storage options: NAS, SAN, tapes, disks, Acronis Cloud, or any private or public cloud, such as Azure, AWS, or Google. error, if the Exchange database path in Exchange configuration starts with the drive letter in lower case, for example "e:\" instead of "E:\". [ABR-192313] The incorrect date of "November 29, 2076" is displayed when browsing Exchange calendar objects in an application-aware backup. [ABR-146591] Acronis upgrade tool may fail when performing upgrade from versions 11.5/11.7 and some older builds of versions 12/12.5, thus causing Acronis Management Server service to crash. Solution: Deploy Agent for VMware (Virtual Appliance) to the target ESX host or install Agent for VMware (Windows) on another machine with the NFS server functionality disabled. [ABR-209498] The incorrect warning "Error 0x530114: The SCSI ID of device 'sdd' is empty" may appear when backing up virtual machines with specific configuration by using Agent for VMware (Virtual Appliance) and the HotAdd backup mode. [ABR-133093] Searching for elements within Office 365 backups returns all e-mails instead of the ones that match the search criteria. [ABR-197152] Files cannot be browsed and recovered from a disk-level backup of a ReFS-formatted volume on Windows Server 2019. [ABR-185216] VSS provider selection is unavailable in Backup Options->Volume Shadow Copy (VSS) settings. [ABR-162985] Test email notifications cannot be sent if the SMTP server does not respond within the 5 seconds time out (for example if the management server is located behind a firewall). [ABR-225021] Installation of the backup agent with the "Global Proxy" settings does not properly store username and password for a proxy user in the agent configuration. [ABR-104133] Email notification options are missing when creating a VM replication plan. [ABR-258502] Acronis Storage Node: Update from 12.5 Update 4 fails when Acronis Storage Node is installed on domain controller. [ABR-128209] After unmounting a volume mounted from a backup in the read/write mode, a new recovery point is added, even if the mounted volume was not modified. [ABR-150456] Hyper-V VM restored from backup of Windows 10/Windows 2012R2 (EFI) physical machine does not boot with the "NTLDR is missing" error. [ABR-163794] Files/folders backup plan using. [ABR-160566] An incorrect warning appears about the inability to truncate log of the SQL Server master database, while log truncation for this database is not possible by Microsoft design: [ABR-145282] Options to recover data of applications, such as Microsoft Exchange or Microsoft SQL, are available while browsing recovery points via Agent for Linux (that does not support these operations). This is caused by the Acronis SnapAPI driver (snapman.sys), [ABR-209323] Backup or backup replication to specific NAS models fails if the backup format is. [ABR-134448] A hidden network share cannot be saved as a backup source in a backup plan: the, [ABR-138229] Active Directory user accounts with the. [ABR-122309; ABR-127970] The information about application items is missing from the data catalog. Access is denied". [ABR-125422] In CentOS 7, backing up an ext4 partition with file/folder exclusions completes with "File exclusion is not supported" warning. [ABR-194989] The Acronis Management Service dependent zmqgw.exe process occasionally crashes when there is a large number of devices (2000+) registered on the management server. [ABR-110899, ABR-108804] Starting a trial is not possible when backing up SQL Server databases. [ABR-122292] Recovering from Microsoft Exchange CDP archives that were created by Acronis Cyber Backup 11.5 / 11.7 fails. The following error appears: "Failed to open Service Control Manager on machine.". The following error appears: "The locations are not initialized yet. [ABR-133091] Mailbox recovery from backups of Exchange 2016 Cumulative Update 5 does not work. The following error appears: "File does not exist". [ABR-155614] In some cases, disk/volume recovery fails with the "Cannot copy the disk" error if the source empty disk is larger than the target disk. The following error appears: "No free space. Solution: Uninstall Agent for VMware (Windows) and install it again. [ABR-293400] "Cannot find archive" error appears when trying to validate/recover backup created via acrocmd if ".tib" string was included in backup name ("--arc" parameter). This section describes issues that have been fixed in Update 5. [ABR-144289] Deploying Acronis Cyber Backup appliance from an OVF template to ESXi hosts of version 5.1 or lower produces a virtual machine with a wrong guest OS type: "Other (32-bit)". [ABR-208006] Orphaned tape locations cannot be removed from the backup console. [ABR-210018] IOPS performance of NVMe and RAID disks is impacted after installation of Agent for Windows in Windows Server 2016 or later. [ARC-53] Backups for files/folders fail with the error "The activity has failed due to a crash of Service Process" or similar error (crash of service_process.exe), when there are cross-linked/duplicate folders selected as the source for backup. [ABR-236641] Backup plans protecting Microsoft SQL Server or Microsoft Exchange Server may fail after an update from Acronis Backup 12.5 Update 4 builds. [ABR-132794] An Active Protection plan cannot be applied to a machine with the Universal license assigned due to improperly applied licensing restrictions. This section describes issues that have been fixed in Update 1. The following error appears: "You do not have access rights to this file.". [ABR-224529] Acronis ZeroMQ Gateway Service (zmqgateway.exe process) consumes excessive memory when accessing a backup archive which contains more than 500 backups in it. [ABR-121236] Exporting multiple plans from the, [ABR-111624] When creating bootable media in OS X 10.8-10.10, Acronis components fail to start. [ABR-134739] Volumes protected by Bitlocker are not recognized by Acronis Cyber Backup Agent for Windows even after unlocking. [ABR-138006] Installation of Acronis Cyber Backup fails if the root certificate check fails. The capability to install Agent for Linux in UEFI systems with enabled Secure Boot. Solution: Refresh the list of recovery points for this machine. The error similar to the following one appears: "Cannot find item '\local\hd_sign(A63B0C02)\part_sn(62C456D4FC62C496)start(63895552)' selected for backup". [ABR-164419] ManagementServer.exe, zmqgw.exe and StorageServer.exe may crash after backing up a disk with 10 000 000+ files due to extensive cataloging activities. [ABR-108446] After upgrading from Acronis Backup 11.5/11.7, the backup plans that replicate backups to two or more locations fail. [ABR-211378] A file recovery may fail if the backup was created by an agent running in a different Windows version. The following error appears: "postNFCData failed". [PLTFRM-15297] Adding a user to Unit/Organization Administrators list fails if the domain user is not specified in "Domain\Username" format. [ABR-156866] Sorting devices by name in the. [ABR-223622] Creation of a backup plan may fail on the license check if the "Global Proxy" settings are configured on the management server and/or backup agent sides. [ABR-135829] The "arsm.exe" process consumes excessive amount of memory during files/folders backup with the enabled retention rules to a centralized tape location managed by Acronis Storage Node. [ABR-111468] Duplicate recovery points are shown for a Hyper-V virtual machine that was migrated within a Hyper-V cluster. [ABR-148883] Browsing an SMB share from Acronis bootable media or via Agent for VMware (Virtual Appliance) fails if credentials are not provided in the [hostname OR domain]\[User name] format. [ABR-223711] Trial cannot be started on a clean installation of Acronis Backup if the same Acronis account was used to an active trial on another machine before due to the improper trial license sync from the account. [ABR-132880] After upgrading from Acronis Cyber Backup 11.7, the "Internal server error 100011" message may appear in the backup console. [ABR-143678] Files/folders backup to the cloud storage may fail with "Internal error in library. This section describes issues that have been fixed in Update 3.1. [ABR-144148] Recovery and Validation activities fail with the "Failed to resolve item 'Session/Server/' by its reference." This conversion is supported in a backup plan or in a separate conversion plan created on the Plans tab. The following error appears: "Failed to establish connection using the specified credentials. [KERNEL-7378] BSOD caused by Acronis snapman.sys driver on Windows Server 2016. The following error appears: "An encrypted virtual disk device requires an encrypted virtual machine.". Prior to taking a snapshot, Acronis Cyber Backup checks the SQL Server configuration for issues that may cause a VSS snapshot failure. Solution: Refresh the recovery points by clicking the refresh button. The maximum number of physical machines that can be registered on a management server increased from 4000 to 8000. [ABR-131204] When backing up to a USB flash drive on a machine running Mac OS X and by using the, [ABR-128461] File-level backup to and recovery from backups of the. The CentOS kernel is updated in the Acronis Cyber Backup appliance, to address the Meltdown and Spectre threats. [ABR-152008] VM recovery on Hyper-V 2016 successfully completes with "Failed to add resource to virtual machine" false warning in some cases. [ABR-277278] Dynamic volumes are listed at the bottom when selecting volumes in "Specify disks and volumes" dialog of backup wizard. The following error appears: "Failed to add account in user profile.". [ABR-147976] Backup plan which uses "On the system shutdown" schedule condition (by event) starts the backup even if the system is rebooted. [ABR-156718] The management server installation on machine with "" symbol in the hostname hangs on 99%. [ABR-299449] Acronis system report executed from Linux-based bootable media environment may fail when saved to external USB drive or SMB share in some cases. The capability to save system information on a local disk or a network share if a recovery with reboot fails. Mass registration of devices by using a token instead of a user name and password. Acronis International GmbH, 2003-2021. [KERNEL-7766] Backup of a Windows machine or Microsoft SQL DB may start failing with the error "A device attached to the system is not functioning," after running successfully for some time before. [ABR-141635] Static IP network settings are not preserved when performing recovery under _bootable media to the original machine, if the bootable media is connected to the management server and recovery is configured from the backup console. [ABR-135566] Backup to a location managed by Acronis Storage Node fails. [ABR-294663] Agent for Linux: "BackupAndRecoveryAgent" crash: "mms killed by SIGILL" in rare cases. [ABR-130709] If Acronis Cyber Backup Management Server host name cannot be resolved to IP from the machine where the agent is installed, backup plan execution may fail. [ABR-137669] The management server installed on CentOS 7 produces "Error 0x64ffff: Another instance of this application is already started." [Windows only] An installation package that includes both 32-bit and 64-bit installation files (more than 3 GB in size) is now available. [ABR-236744] The zmqgw.exe process crashes with the "Exception at Exchange::StartLoop Error 0xfa0018: Failed to convert unit at '.ID.Key'" error in some cases after an update from previous builds. [ABR-198862 + ABR-203923 + ABR-211120] An agent is not registered on the management server during a remote installation if this agent was registered on a different management server before. [ABR-148549] Backup to a location managed by Acronis Storage Node fails with the unclear error "Backup failed, SocketError" if Acronis Storage Node is inaccessible from the backup agent side. It is because this version of vCenter does not support deployment from OVF templates, only the OVA format is supported. [ABR-133661] After Java is updated on the machine running Catalog Service, data cataloging fails. [ABR-168992] A false-positive The backup did not start as scheduled. alert is generated when the interval between scheduled backups is more than 50 days. We want to thank HackerOne researcher @mmg for reporting this to us. [ABR-136109] Acronis Secure Zone cannot be browsed by using Windows Explorer. https://docs.microsoft.com/en-us/previous-versions/sql/sql-server-2008-r2/ms365937(v=sql.105). [ABR-113660] It is possible to select Agent for VMware (Virtual Appliance) for backup, while it should not be. [ABR-126042] The backup validation activity shows an incorrect progress indicator. The following error appears: "Inode Is Corrupted". [ABR-278118] Disk-level recovery of a system MBR disk cannot be configured in the bootable media UI with "There is insufficient free space on the target disk" error when the target disk is significantly bigger than 2TB. ", [ABR-199955] Service_process.exe may crash during a backup if the backup format is. [ABR-137070] Backup via acrocmd of a remote machine booted under WinPE-based bootable media fails. [ABR-155518] The management server crashes when installed on system if the hostname contains non-standard symbols (for example Chinese hieroglyphs). [ABR-168922] VM replication from ESXi 6.5/6.7 to ESXi 6.0 or lower version fails with "A specified parameter was not correct: configSpec.guestId" if the Guest OS version of the replicated VM is not supported by target ESXi host version (Examples: Oracle Linux, CentOS 7 (64-bit)). The number of virtual machines that Agent for VMware or Agent for Hyper-V backs up simultaneously can be limited via the registry or the agent configuration file. The following error appears: "A required disk image was missing". The following error appears: "Get tenant of agent in AMS failed.". [ABR-131165] Simultaneous update of multiple Agents for VMware (Virtual Appliance) in the backup console is not possible. [ABR-217457] The mms.log is spammed with the error "The specified domain either does not exist or could not be contacted" every minute if the "Acronis Managed Machine Service" service is started under a local user, while the machine is in domain (may happen in update/upgrade scenarios). Its proprietary AI- and ML-based technology features proactively prevent cyber attacks, stop questionable behavior, and automatically recover damaged files. [ABR-139324] In Internet Explorer 11, the, [ABR-139267] Recovery from a file-level backup stored in the cloud storage to the original location with the. [ABR-160870] Adding 20+ new backups into an existing backup replication plan causes the web console UI to fail (infinite loading). The main symptom is the Windows Modules Installer (TiWorker.exe) process constantly consuming CPU resources. [ABR-215977] Custom NTFS permissions for the folders located in a volume root are not recovered if the backup format is. [ABR-206645] A backup of a Hyper-V virtual machine with a persistent memory (PMEM) disk attached fails. [ABR-135431] Acronis Startup Recovery Manager (ASRM) can start only if the English language is selected in the boot menu. HTTP status code: 500" when you try to connect to the Acronis Management Server. CBT (tracking file changes at a block level) can be disabled for backups of SQL and Exchange databases. [ABR-121741; ABR-110133] A backup plan applied to multiple Office 365 mailboxes completes with warnings if some of the mailboxes were physically deleted. [SEC-2257] Local privilege escalation was possible via DLL Search-Order Hijacking with Acronis systeminfo.exe utility. [ABR-137524] An incremental backup of SQL databases may hang while processing huge databases. The error: "Internal error: record is greater then 32K" appears. Solution: Delete the managed location on the Backups tab and re-add the location.
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