1:30-2:30pm They are the most frustrating company to order from. Simon Says CREATE alongside your friends in fun-filled and action packed make and takes. Simon Says Stamp is my favorite online craft store! Companies can ask for reviews via automatic invitations. BusinessYab is not a booking agent, and does not charge any service fees to users of our site. Ordered November 7, 2021. Taxes, fees not included for deals content. I am DONE I will order direct from all the stamp companies like I do and I receive in a timely manner. LANGFON Forest Scenery Background Clear Stamps for Card Making Decoration DIY Scrapbooking, Trees Birds Background Silicone Transparent Seal Stamps for Embossing Album Decor Craft. They gave me a number of different excuses as to why they could not honor the pricefirst the Customer Rep said, the post was oldthough the date was current and I had proof, then they offered to give me $5 off. Received email that order was spilt. Scroll down for more details. Cant even blame COVID. Shop products from small business brands sold in Amazons store. Thats Two FULL days of crafting and inspiration! Nice of them to spend my money while I wait for my order! Yoseng 10 Colored Ink Blending Brushes for Card Making,Craft Broad Application Assortment Paper Crafter Color Code Handle with dust Cover (Rainbow 4), FREE Shipping on orders over $25 shipped by Amazon, Stamps and Dies for Card Making,DIY Scrapbooking Arts Crafts Stamping,Multiple Styles Metal Cutting Die and Stamp Set Rubber Clear Stamp for Gifts,Mothers Day (5453#). Purchase a Create It, Take Itall access pass on site for $50 or receive a free pass with your $50 purchase* (while supplies last). BBB Business Profiles are subject to change at any time. I also told them not to worry about sending out any more invoices everything month, that I'm no longer ever purchasing anything of theirs again. SSS promptly took my money but now will not respond to email or phone inquiries. However, we ask that you respect the work of the artists involved. We live in times where we shouldn't have that issue. Com or Amazon I would. Friday, April 28 We use dedicated people and clever technology to safeguard our platform. As others have said, TERRIBLE ship times. UK orders arrived few days ago and Simons not even shipped. Took a week to do this. How BBB Processes Complaints and Reviews. April 28th and April 29th, 2017 Contacting them is a joke. And Im not talking about the known USPS issues, but how long it takes SSS to put together an order. Please email [emailprotected] with any questions you may have. We are also available 9am-4pm Week Days to take your calls 614-596-2220. Anyone can write a Trustpilot review. This is my first purchase with them and will be my last. I have been purchasing from Simon Says Stamp for 4 years now. We know crafters love to shop and were making it even easier to purchase and test products with an on-site store. I'm pretty much thinking now that I have seen this rating for them. I know this, my friend has the SAME one. I do not have time for this, nor do I want to keep a defective product. They do not discount items, everything is full price. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It has always been this way. My credit card was charged the same day, but no sign of shipment. Public: 10am-5:30pm (closed for lunch 12pm-1:30pm), Saturday, April 29 True Story. I am currently waiting for an order of $170 to ship. If you are not a ticket holding student for Create classes, you can purchase a make and take all access pass for $50 or, while supplies last, you can get a pass with any $50 on site store purchase. I did get a response, I was informed there was a delay on one of the products and they were now in stock and they would begin shipping. They need someone to teach them about Customer Service! I always say I wont order from them again but somehow I get sucked in. The last order I placed took over a month to get to me. Hero Arts REACTIVE INK PADS CREAMSICLE, us:one size. A Sister! Stamp and Cutting Dies Set for DIY Craft Scrapbooking Card Making Friends Greetings Birthday Celebrations Giraffe Koala Elephant, Cute Small Animal Stamps for Card-Making and Scrapbooking Supplies by The Stamps of Life - Postage2Stamp Sentiments. They sell like crazy through cult of bloggers that constantly worship them. I also mentioned this has happened before and whenever I send a message my product is shipped. All reviews are published without moderation. A friend has this trimmer and it doesn't work this way and it cuts crooked. It is 12-22-20 and I am still waiting for my December Card Kit ordered on 11-17-20. The item was listed at $8.99, but generally sales for $31.99. Here are 8 tips for writing great reviews. Invite a Crafty friend from across the country! 3:30-4:30pm A neighbor! They NEVER answer their phone, nor do they return email. Then had to send additional money for second shipping. In their return policy they say defective items can be returned for 100% refund of item and shipping yet they won't deem this item as defective. Come with a friend! The bloggers never have this problem as they receive their orders in a timely manner so they CAN SELL MORE ORDERS FOR THIS HIDEOUS COMPANY. Design for album frame, cards, invitations, etc. 2022 BusinessYab.com All Rights reserved. They were so kind, prompt and considerate. Class Tickets have SOLD OUT! My past orders would take anywhere from 7 to 14 days to receive, however this one, which was last week btw, only took TWO (2) days. I had to put it away for next year. I really liked the company and the line of products but lately the shipping and handling takes enormous amount of time. I have been crafting for over 20 years. I called Simon Says Stamp and left a voicemail, hoping that maybe they had better access to the USPS tracking or package locating. Back ordered and reserve items split from items in stock. It seems to be a theme with SimonSaysStamp. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Looks like it good bye simonsaysstamps until they fix their shipping. Seems to me that two weeks should be plenty of time to fill an order. The store will feature popular brands and products! SSS is a blessing to the craft industry and community. Public: 10am-5:30pm (closed for lunch 12pm-1:30pm), Tim Holtz Demos: This is the worst run business. Simon Says Stamp I have come to believe runs their business like a ponzi scheme: They need money to buy more product to give to customer. I even spoke with a manager and was told they would not honor the sale price. We will also have a clearance rack in the store. I hate to say it, but even COMCAST is better because they answer their phone! I had never had any complaints or problems with my shopping experience. Unfortunately I have had to find some of the items from other venders since I needed them so now Ill have duplicates that I most likely use. I inadvertently ordered a duplicate of a stamp I already own. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Privacy Policy . I guess I will have to. Karma is %100 real. About . BusinessYab is not responsible for content on external web sites. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Flowers Background Clear Stamps for Card Making Scrapbooking Crafting DIY Decorations, Flowers Transparent Silicone Seal Stamps for Embossing Album Crafts, Welcome to Joyful Home 4pcs/Set Hummingbird Plant Leaves Wishing Bottle Flower Rubber Clear Stamp for Card Making Decoration and Scrapbooking, Metal Christmas Woman Santa Claus Dress Cutting Dies,Dress Skirt Die Cuts Embossing Stencils Template Mould for DIY Scrapbooking Album Decorative Paper Dies Card Making, 4 Sheets Words Clear Stamp Silicone Stamp Cards with Sentiments, Greeting Words Pattern for Thanksgiving Christmas Holiday Card Making and DIY Scrapbooking Journaling, 3 Pack 1" inch x 60yd STIKK Purple Painters Tape 14 Day Easy Removal Trim Edge Finishing Decorative Marking Masking Tape (.94 in 24MM), Welcome to Joyful Home 1pc Floral Rubber Clear Stamp for Card Making Decoration and Scrapbooking, MINI MISTI Stamp Positioner (2020 Version), Mvchifay Cutting Dies Metal Stencils Scrapbooking Tool DIY Craft Carbon Steel Embossing Template for Paper Card Making (Happy Birthday ballon-14.6x12.2cm), Birthday Metal Cutting Dies Stencil, MIKIMIQI DIY Craft Metal Scrapbooking Dies Cuts Handmade Happy Birthday Embossing Stencils Template for Card Scrapbooking Craft Paper Decor, 6 Sheets Christmas Theme Clear Stamps Silicone Stamp Cards Christmas Silicone Clear Stamps for DIY Christmas Scrapbooking Card Making Decoration Scrapbooking Album Supplies, 4" x 3" Extra Large Custom "Rocker Mount" Wood Hand Rubber Stamp with Wooden Handle, Stamps and Dies for Card Making,DIY Scrapbooking Arts Crafts Stamping,Metal Cutting Dies Stamps Arts Supplies,Silicone Stamps Gift for Christmas, Halloween, Thanksgiving (5507). Maybe that part was my problem returning because the company keeps focusing on that when the handle won't even shut unless I force the blade to the right to get it out of the crease. Their customer service is terrible and their shipping is worse. Be the first to review! Don't see why you can't cancel an order. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Im dealing with the same issues as most of the other reviewers. 100 Green Meadows Drive South Ticket-holding students for classes will have extended access to the make and takes. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates. To communicate or ask something with the place, the Phone number is (614) 596-2220. I just had an order disappear that kept showing in pre shipment since 12/31. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If there was a way to put no stars I would. Verification can help ensure real people write reviews about real companies. I emailed and asked if there was an issue with their ordering platform. I have had items on my wish list that I am still waiting for them to restock, sometimes months later! I thought I would try it and was curious I wanted to see what others were gettingwell let's just say I went straight in my email and asked why? Be polite - give feedback in a constructive way. Horrible customer service and communication. I copied the screen and sent it to SSS. I ordered on January 1st and they are still processing my order (today is January 7). Scroll down for more details. There is no coupon that will EVER draw me back!!! And with the SAME shipping label number as 12/31. Be specific about your experience and the services that were provided. I will be a loyal customer for many years to come. I wont continue to purchase from this company. SSS responded to my email requesting an alteration to my order to remove the duplicate within a few hours of when it was sent and they cheerfully removed the duplicate from my order and initiated a refund! I have placed many orders with Simon Says Stamp and have found the service to be excellent. However, the price on their website was much higher than advertised on Pinterest. Your recently viewed items and featured recommendations, Select the department you want to search in. Hopefully this helps people see what kind of company these guys are. They told me if the original package showed up at some point to simply return to sender. I wont order from them again. Ordered 3 more items 2 days later..they still have not shipped. Good people running a great business, and doing a lot of silent, charitable work in the background. I even phoned and was charged to phone them. I only wish I would have seen this years back. This is the SECOND time this has happened with them. We use cookies to give you the best online experience. The brand names, logos, images and texts are the property of these third parties and their respective owners. Sounds to me like somebody forgot the box.HOW many times? Funny story with this. I have to put the paper in wrong to get it to cut straight. Shipping and tax alone for me is usually $10, on top of the cost of the items, and I am in the US. Ill be more than happy to keep shopping with you when you offer such outstanding customer service! Public: 10am-7pm. It's contents are managed by the team and we enjoy sharing great ideas with you. You wait and wait. Plenty of other companies to use in the future that actually care about customers and take pride in their service. Its harder to get ahold of their Customer Service leaves a lot to be said for as in non-existent!! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We are so excited to get together to CREATE with you! Friday, April 28 We know crafters love to create and we are making it easier to make over 20 projects each day in our Create It, Take Itsspecial access rooms. I don't care what Simon Says Stamp's line of product is. I decided to order from an overseas website that had very similar items as Simon Says Stamp, Even with the shipping from far away, you will get your order faster from this other overseas company. The issue I am having is they want to say its NOT defective but it is clearly defective. The coordinates that you can use in navigation applications to get to find Simon Says Stamp quickly are 40.137717 ,-83.014499. Then get an email then wait and wait for a response. My experience is, they are only good for a few things you cant find anywhere else, like their Simon brand products. Takes days for another response. I could never understand why when you purchased other things from them it sat for weeks in a warehouse doing nothing. I have been getting there monthly subscription for 3 years. No sign of it!!! I will not purchase anything without at least a $5 off coupon. Two days of education and inspiration. Enjoy two full days of opportunity to get together with friends! Very poor service! They never call back so dont even think about taking to a human. But they dont even have the courtesy to contact me back and apologize. Students: 8am-8pm We are absolutely bursting at the seams excited to announce that for the third time, Simon Says Stamp will be holding a two-day CREATE Event on April 28th and April 29th, 2017 in Columbus, Ohio! 5:30-6:30pm. I placed orders in UK and Simon says stamps at the same time. Still nothing. I placed an order for approximately $350 worth of supplies and moved into my new home. I thought because I lived in Canada that Shipping was always bad with this company. I called 5 times, left two VM, and emailed. Tim Holtz will be demoing Live. BusinessYab cannot be held responsible or liable for the accuracy, correctness, usefulness or reliability of the data. (Every other company can why can't they?) A defective stamp set was promptly replaced. $400.00 plus order. They should not be allowed to accept funds until they ship product. In one of the numerous emails they even said, I just missed the 2 day sale. I was asked by the representative which site did I find the sale price on, when I told them, they immediately changed it to reflect the higher price. I am not comparing them to Amazon. ?It is 2021, everyone else ships out right away; even small MOM & POP shops!! I am impressed with the fast shipping of my order from Simon Says Stamp. Their Stampember is all they discuss I ordered some of their new line of product. Go Explore! No response, except magically, the order is now in the hands of USPS. Get refreshed while making art. It isn't worth being ripped off and treated like you don't matter, Read 2 more reviews about Simon Says Stamp, My only complaint is.Why does it take forever to ship out merchandise? I am a happy customer and hope this fast shipping continues! Kwan Crafts 4 Sheets Different Style Girl Cat Clear Stamps for Card Making Decoration and DIY Scrapbooking, Lawn Fawn Fawndamentals Stamp Shammy Lf1045, LANGFON Cashew Flowers Background Clear Stamps for Card Making Decoration DIY Scrapbooking, Flower Background Silicone Transparent Seal Stamps for Embossing Album Decor Craft Cashew Flower, Uchida Of America 91GR Double Ended Jewel Picker, Welcome to Joyful Home 1pc X-mas Forest Holly Jolly Christmas Clear Stamp for Card Making Decoration and Scrapbooking, Pray Metal Cutting Dies Stencil Template Molds, Embossing Tool Die Cuts for Card Making Album Paper Scrapbooking DIY Dcor Dies Craft, Happy New Year Christmas Clear Stamps, Five Cat Star Snowflake Greeting Sentiments Words Clear Rubber Stamps for Card Making Christmas Decoration and DIY Scrapbooking, Welcome to Joyful Home 1pc Popcorn Clear Stamp for Card Making Decoration and Scrapbooking, 4 Pieces Crafts Words Clear Stamps Valentine's Day Clear Stamps Blessing Words Stamp and Acrylic Stamp Blocks with Grid Lines for Card Making DIY Scrapbooking Decoration (Transparent), Welcome to Joyful Home 1pc Love Makes a Room House Clear Stamp for Card Making Decoration and Scrapbooking 11x16cm, Kwan Crafts Panda HAPPY Birthday Anniversary Just for you Wedding Day Clear Stamps for Card Making Decoration and DIY Scrapbooking, Happy Birthday Embossing Metal Cutting Dies, All customers get FREE Shipping on orders over $25 shipped by Amazon. It is because when we purchase their product, they then put in a order to their manufacturer because they don't keep enough inventory because THEY CAN'T AFFORD TO. I ordered on 6.10.2022. Home page . I placed an order on October 29 and it still hasnt shipped. International Association of Better Business Bureaus. I consider thi. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The rooms will feature popular brands and products like Lawn Fawn, Hero Arts, Concord & 9th! The cost of shipping is out of sight! Simon Says Stamp is located in Delaware County of Ohio state. Well guide you through the process. We stock over 100,000 quality items in our warehouse so that we can offer you quick service and one stop shopping at a great price!