On occasion, there may be circumstances outside our delivery partners control, that result in unexpected delays to these services. To learn more about the use of your information for behavioral advertising, visit the Digital Advertising Alliance (https://digitaladvertisingalliance.org/) or the Network Advertising Initiative, (http://www.networkadvertising.org/managing/opt_out.asp). Toshi will then return any unwanted items immediately to the ZIMMERMANN store. These are being phased out and replaced with a new 100% recyclable label, Stickers currently non-recyclable. European Interactive Digital Advertising Alliance. You can request deletion of your account by contacting us [email protected]. You may return (where available) your ZIMMERMANN Online Store purchase, including sale items, by returning it to a ZIMMERMANN Store in the US or by sending it back to the ZIMMERMANN US Online Store. We will post the new Policy on the Site and will indicate the date it goes into effect. Sales Tax will be added to the order total at checkout. This Site and our Services are not intended for individuals under the age of eighteen (18) years. When you apply for employment, we collect your identifiers, employment information, your education information, and any other information you decide to share with us. We use cookies and similar tools to enable the functionality of our Site and Services, to assess and improve our Site and Services, and to deliver more tailored content to you. When you make a payment to us we are often required to retain this information for a longer period of time for purposes of accounting, dispute resolution, and compliance with tax, anti-money laundering, and other financial regulations, Comply With Legal or Regulatory Requirements. 3. Exchanges will be shipped utilising Eco Packaging unless otherwise requested. During sale periods returns processing may take 1-2 business days longer. You may select a refund or store credit for all or some of your items. Our eco-friendly option uses less packaging, such as our signature gift box to cut down on the materials used. This cookie stores user profile information, products the user browsed, etc. We use Facebook Pixel to customize our advertising and to serve you ads on your social media based on your browsing behavior. Please be advised that Back In Stock notifications are not associated to the Newsletter, you will need to contact Client Services to be removed from this notification list for each item you have requested. If you believe we have personal information on individuals under the age of eighteen (18), please contact us at the contact information provided below. We will notify you and request consent before you provide the personal information, or before the personal information you have already provided is used or shared for such purpose. Right to You have the right to ask us to rectify personal information you think is inaccurate. Service Providers. Right to Deletion. The Sales Tax applied by your country for purchases from the US; and 2. Note: We endeavour to process our returns within 5 business days of receiving your return, however, during sale periods this may take 1-2 business days longer. Rakuten Marketing. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. All orders placed on Saturday and Sunday will be delivered the following Tuesday. Every clothing item shipped has a tag attached reading "Once this tag is removed, this garment cannot be returned". Cookies enable us to personalize your viewing experience. Your Toshi assistant will wait while you decide. Style the dress with the Sling Back Sandal or wear with the Strappy Clog on your next tropical vacation. If your order is placed after 12pm EST Monday to Friday, it will be delivered on the 2nd business day. You have the option to opt out of tracking by contacting Client Services. Select the Size Up/Size Down option if you would like additional sizes brought to you. We have disclosed your identifiers, and internet activity information to IT support and data analytics providers to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair Site errors that impair functionality. All in store returns will be subject to adherence of the Online Store Returns Policy detailed above. Our servers automatically record certain information sent by your browser, such as your web page or resource request, your IP address or domain names of the computers you use, your referring/exit URLs, your browser type and operating system, and the date and time of your request, and other parameters concerning your operating system and computer environment. The opt-out cookie will not work for some cookies that are important to how our websites and mobile apps work (essential cookies). In the case of any delay to processing times for any delivery service, you will be notified by email. We collect this information so that we can: Communicate with you concerning your questions, comments, or concerns, Troubleshoot where necessary, diagnose technical and service problems, and address any issues you have with our Site or Services, Provide personalized Client Services support. These cookies allow our service providers and us to recognize and count the number of users of the Services, to see how users move around the Site, and how they engage with different functions, including usage statistics, when they are using the Services. Next Day orders will arrive by 6 pm the next business day. Behavioral or Interest-Based Advertising Generally. All international returns should be shipped back to ZIMMERMANN as goods returned to sender to ensure no duties and taxes are incurred for the return. The legal basis for this processing is your consent and you can revoke your consent at any time by unsubscribing from the footer of our marketing emails or emailing, When you sign up for Store Communication. A return request must be submitted to receive your refund within normal processing times. For the best experience on our site, be sure to turn on Javascript in your browser. Required: These cookies are required for making use of the Services. For residents of Manhattan and Brooklyn, the ZIMMERMANN Online Store offers a Concierge Delivery service via Toshi. Return items with ease online, or in store. All tags must remain in place. All returns are subject to the terms of our Returns Policy. We do not currently sell your personal information under Nevada law, nor do we plan to do so in the future. Swimwear and LingerieFor all swimwear and lingerie, clients must try on items wearing undergarments. All in-store refunds will be processed by our Online Client Services team. Free Express delivery on orders over $500. As Zimmermann is part of an international network and uses global services,your personal information may be shared with other Zimmermann group entities and stored overseas in accordance with applicable legislation, including in Australia and Ireland. This cookie is used to store your previously viewed products. The Tropicana Asymmetric Dress in Khaki Floral from our Resort Swim 2022 Collection. This website uses Cookies to enhance your browsing experience, through the collection of your browsing behaviour and other network information. Maintain and improve our business, Site, and Services. No refunds on sale items unless faulty or required by law. To use this service, you must place your order prior to 12pm EST, Monday to Friday. The legal basis for this is our legitimate interest in carrying out our business operations. Certain sharing we engage in may be considered a sale under the California Consumer Privacy Act. We conduct ID checks on orders at random for your own security. Express and International orders placed Monday to Friday are shipped within 24 hours. We cannot deliver to PO Box or Freight Forwarder addresses. Discover new arrivals, exclusive offers, and personalised experiences by joining ZIMMERMANN. We protect your payment and personal information. Once cleared, you will either receive your credit note or refund on the purchase price (excluding original shipping cost) directly to the original method of payment used for purchase. Return pickups from Toshi are free of charge. Sale prices are valid in American stores only and online within North America, Central America, Caribbean and South America. This website uses Cookies to enhance your browsing experience, through the collection of your browsing behaviour and other network information. See Your Choice With Respect To Your Personal Information for additional ways you can object to processing of your personal information. Shop with confidence knowing you can return an item (including sale items) with ease at any of our ZIMMERMANN stores or by returning it to the Online Store. For information on reviewing or deleting cookies from specific browsers, click on the appropriate browser:Firefox,Firefox IOS,Firefox Android,Safari,Safari Mobile,Chrome,Internet Explorer,Microsoft Edge,Opera. Apply for employment. If your Same Day or Next Day order is impacted by an unexpected delay, you will be notified as soon as we become aware of the revised timeline and you will be issued a full refund for the delivery service. International:For returns sent by mail, use an express postal service to ensure your item is received within the accepted timeframe. Duties charged for processing by your country. The opt-out cookie is browser specific and device specific and only lasts until cookies are cleared from your browser or device. Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with, Google Analytics. Items returned outside their respective period will not be accepted. When you revisit our Site, we can recognize you by the cookie and customize your experience at the Site accordingly. This request does not guarantee or secure you this item. For example, to protect you, other people, and us from fraud, abuse, and unauthorized access. For exchanged items ZIMMERMANN will cover the shipping cost, however, duties and taxes will be collected for the exchanged items as per our duties and taxes terms. [email protected]. Once the items have been received they will undergo a quality review. Send your return to:Stellae International C/OZIMMERMANN 333 Smith StreetFarmingdale, NY 11735USA. We are working to phase these out and replace them with a new 100% recyclable signature gift box. Gift Cards are valid for use on the US Online Store, and in ZIMMERMANN stores nationally. Jewellery, Tights, and Hair AccessoriesAll purchases on cosmetics, earrings, tights, hair clips, hair chignons, and hair pins are final sale. However, please note certain features of the Site may not work if you delete or disable cookies, such as our Live Chat service. Cookie data. The above policy only applies to the ZIMMERMANN Online Store. If the changes materially affect your rights, our Site will contain a special notice about the changes and, if required by law, will prompt you for your consent for certain changes. The Online Store Returns Policy & Process. Inside chat service. Sale only includes select styles and excludes all new season collections. When your order has been placed, a confirmation email will be sent to your nominated email address. However, the information collected via the Facebook Pixel, on our website as well as other websites on which Facebook Pixel is installed, is also stored and processed by Facebook. ZIMMERMANN will not intentionally collect personal information via Inside Chat, but may aggregate data collected on the ZIMMERMANN website, with or without data collected from other sites. Email [email protected] click on the Contact Us button in your Toshi Delivery Confirmation email to arrange the collection of your Toshi Concierge order. Our tape and tissue are also fully recyclable. Same Day orders will arrive by 6 pm on the same day if the order is placed prior to 12 (midday) on any business day. In the event we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, your personal information would be part of the assets shared with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. Our employees and agents are obliged to treat any personal information held by us confidentially. This must be completed and sent to us with your return. This garment fits true to size, we recommend you select your normal size. An online return request must be submitted to receive your refund within normal processing times. We also use pixels and tags to understand user trends so that we can provide an optimal browsing and shopping experience for our customers. This will be indicated by receiving multiple shipping confirmation emails. All product prices indicated, and payments made on the US Online Store site are in USD currency. Thecookieis used to store information of how visitors use a website and helps in creating analytics reports. 0P refers to our unique sizing for petite frames. You can opt-out of displaying Facebook ads by visiting your FacebookAd Settings, and you can clear and control the information third parties share with Facebook in yourOff-Facebook Activitypage. The legal basis for this processing is the processing is necessary to perform a contract or to take steps at your request before entering a contract. These cookies are used in order to: (i) identify you as a prospect for our Services; (ii) deliver advertisements that are more relevant to you and your interests; (iii) limit the number of times you see an advertisement as well as (iv) help measure the effectiveness of the advertising campaign. Facebook Pixel. If you have directly communicated with us, we may retain reasonable records of those communications. This helps us improve the way our Services work, for example by making sure our users are finding what they need easily. In our response to you, should an exception exist, we will communicate which exception applies. For details on how we use cookies. We are working on providing fully recyclable options for all our packaging materials and look forward to sharing details of our 100% recyclable packaging offer soon. Your Rights Under the General Data Protection Regulation. Metro deliveries will arrive within 1-4 business days from the date of shipment, regional and international deliveries may take an additional 2-4 business days. This cookie is used to store products added to your cart. You have the right to ask us to erase your personal information in certain circumstances. For the purposes of this Privacy Notice, personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. If our processing of your personal data is subject to the European Union General Data Protection Regulation 2016/679 (GDPR), you have the following rights under the GDPR: To exercise these rights, please contact us [email protected]. Within the ZIMMERMANN corporate group. We may share your identifiers, commercial information, internet activity, and inferences regarding the described categories with our advertising partners. 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