For this reason, once manufacturing has begun, we are required to charge a cancellation fee equal to 25% of the total order. This lets our customers personalize their furniture in terms of size, stain, design or wood type. We will notify you via email with the details of your refund. It was well worth the wait for our custom order. This handmade buffet has lots of special touches like interior framed doors, and hand cut edges. There could also be times when you have your eyes set on furniture that you dont think would fit in. We will also send you email notifications as your order goes through our Order Fulfillment Process. This sideboard is built with eco-smart mango wood, a tropical hardwood grown as a sustainable crop. The delivery was not completed and the console is sitting in my hallway on boxes. Please call our representatives at 1-866-864-8488 or email us at [email protected] for volume purchase pricing. This sideboard is a great option for storage in a traditional aesthetic: featuring three cabinets with magnetic door catches and three drawers set on ball-bearing glides, it's perfect for clearing away dinnertime clutter. Once you approve the designs, we start working on your personalized furniture right away. All of our products are handcrafted & handmade using techniques passed down through many generations, using old world authentic hand tools. Special Features: Door pulls and classic drawer knobs Stain is individually mixed to insure highest quality Hand rubbed finish Note: Real wood is a product of nature, and as such, no two pieces are alike. Crafted from rubberwood with distressed accents and foot molding, this piece is ideal for a traditionally styled dining room. Know that your information, time, money and trust is in safe hands! If you have questions about Sierra Living Concepts or any other product for sale, our customer service team is eager to help. Very step of our purchase process was great. 4Width of corners in stairs or passages & clearance to the next wall. Sign Up & Get Free Shipping + $100 Off on Orders $2000 and Up, Dallas Ranch Rustic Solid Wood Contemporary Long Sideboard, Siena Rustic Solid Wood 4 Drawer Large Sideboard Cabinet, Westside Traditional Handmade Solid Wood 3 Drawer Large Sideboard, Early American Solid Wood 4 Drawer Large Sideboard. We were thrilled with our sideboard! Being a strictly online platform allows us to keep reduced costs and extensive product offerings that come with a full years warranty. Call us at 1-866-864-8488 However, most of them are standard options that are not necessarily meant to be a part of your distinguished home. Our skilled artisans handcraft every piece of furniture from solid wood, using traditional hand tools and techniques, ensuring superior quality and a charming natural appeal. Our freight partners will now be glad to pick up your order for delivery. I/We cannot be more thankful for an amazing piece of furniture it is the most beautiful piece I have. Follow these steps to ensure a smooth delivery of your furniture. Note:For apartments and multi-story homes with elevators, it is important to measure the height and width of the insides, along with the elevators opening and its distance from the opposite wall. To ensure that your precious order reaches safely, we personally inspect each item multiple times before shipping and use the industry best packaging to ensure safe delivery. Here are some measurements that you should consider before you order a large piece of furniture, so that it reaches its destined area in the house successfully, without much hassle. The cabinet sits directly on the ground. My banister has been taken off walls, I have paint and dry wall taken off with dents and scratches along the wall. For any other information, feel free to contact us. You can read real customer reviews for this or any other product and even ask questions and get answers from us or straight from the brand. Our order issue resolution process is very simple, straightforward and is entirely intended to safeguard your purchase, just contact us & we will take care of you. Expect to receive the refund within four weeks from shipping your return to us.This includes conservative estimates of the time required for the return shipping,inspection at our returns facility, and processing from your bank or Credit Card Company. Expiration date Once our artisans start working on your order, we keep you apprised of the progress by sharing images of your order at every stage of manufacturing till its packed and shipped from our facility. Through their personal Customer Portal, customers have a 24*7 access to the images along with all shipping and delivery details. You may order online, by phone,by mail or fax. Upon arrival at our warehouse all returned items are inspected. the shipping company sent one guy out who proceeded to make an attempt in getting my console in the basement by himself. Thank you for your services!! We do not use machines to make our products, which in turn gives a genuine look and feel of true craftsmanship to each & every piece. We search the web to find the best deals and products. We offer free customization services on most of our solid wood products. But the item arrived in good condition and the quality is EXCELLENT! Get your favorite piece of furniture made in the exact size, shape and shade you want. We want you to feel comfortable placing your order. When you buy Sierra Living Concepts Courtdale Rustic Solid Wood 4 Door 3 Drawer Large Sideboard Cabinet or any product product online from us, you become part of the Houzz family and can expect exceptional customer service every step of the way. Have a great day . Due to the overhead of logistics, if your order is cancelled after it has been shipped the fee would be upto 40%. Only negative feedback to provide is in regard to overall lead time being very long, and also that there was no option for in-house delivery which was a challenge considering the weight of the finished product. If the item shows signs of use you may be subject to a partial refund. The final product is a very unique piece of furniture unlike the assembly line furniture you find in large retailers! Our design experts create 3D models of your product based on your specifications. Upload a picture, select the item and shop! Sierra Living Concepts builds all their furniture prior to shipping. Our onsite construction increases the durability of our furniture by up to 70%. Your satisfaction is our goal and we assure you that, just like hundreds of our customers, you will find the wait to be well worth it!! If the product was on a free shipping promotion, the purchase price of the product less the shipping charges incurred will be refunded. Colors are often difficult to match by a picture online. We are happy to offer volume discounts. Name on card However, every effort will be made to accommodate a cancellation or change providing your order has not reached the order processing stage or been shipped out. We offer a huge selection of timeless furniture pieces in various styles, wood types and stains, along with hand painted and reclaimed wood furniture. It's beautiful! Ismay Upholstered Solid Wood Ladder Back Side Chair in Walnut, Ismay Linen Upholstered Dining Chair in Beige, Stolle Upholstered Parsons Chair in Beige, Kenworthy Counter Height Extendable Trestle Dining Table, Gosford Counter Height 60'' Solid Wood Trestle Dining Table, Lafond Extendable Rubberwood Solid Wood Dining Table, Courtdale Solid Wood Slat Back Side Chair, Courtdale Butterfly Leaf Rubberwood Solid Wood Pedestal Dining Table, Aisling Counter Height Solid Wood Dining Table, Chason Tufted Linen Upholstered Side Chair in Beige. When it comes to rounding out your dining ensemble, nothing is quite as versatile as a sideboard: not only do they store your dining linens and plates, they're also responsible for staging displays and appetizers! XPO picks your items for delivery and then deliver the items as per their pre-set priorities. Solid wood construction ensures that your furniture, sturdy and beautiful, would last a lifetime. If there is any damage or issue, please be assured that it is backed by our Satisfaction Guarantee and we will resolve it for you ASAP. Being a strictly online platform allows us to keep reduced costs and extensive product offerings that come with a full years warranty. For this we select the best carrier to ensure your order is delivered to you safely on time. You guys were great! It was a great experience seeing photos of the construction process, along with watching online as it sailed through oceans to arrive in the US. The driver did not have any padding so he asked to use my blankets move the console into the hose and slide on my Harwood floors--very unprofessional. Our skilled artisans handcraft every piece of furniture from solid wood, using traditional hand tools and techniques, ensuring superior quality and a charming natural appeal. Your tracking Number will get active as soon as the shipping company picks up your order. If your order is not delivered on the estimated date mentioned in your tracking details please contact us at. We have found that a few pieces ship better if partially disassembled. The quality is unlike any other and we are thrilled with our purchase! Please sign/inscribe your initials after checking the box. All the items are delivered to you in the best conditions and they are fully insured. 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